As summer approaches, Pepco officials say the utility company is prepping its systems and testing processes and procedures to ensure a safe summer for its more than 842,000 customers.
Pepco said it spends more than $655 million each year to operate, maintain and modernize the local energy grid, while completing hundreds of tasks that include system work, testing and drills in preparation of the season.
“We work hard every day to ensure that our customers have reliable service, because that is what they expect from Pepco and it is a commitment to our customers,” said Donna Cooper, Pepco region president. “As the official beginning of summer approaches, we want our valued customers and communities to know they can rely on Pepco to ensure that they have safe, reliable, affordable and sustainable energy year-round.”
And as part of the Exelon family of companies, Pepco can call on sister utilities in Delaware, Maryland, New Jersey, Philadelphia and Illinois to help restore power faster after major storms.
Pepco advises customers to be prepared before severe weather hits:
• Have a supply of bottled water and easy-to-prepare, nonperishable foods available.
• Charge cellphones and mobile devices.
• Have a flashlight with fresh batteries on each floor of one’s home.
• Visit pepco.com/mobileapp and download the mobile app to report outages or other service issues and receive updates on service interruptions to homes or businesses.
• Always stay away from any storm-damaged electrical equipment, especially downed power lines. Customers are asked to immediately report a downed wire by calling 1-877-737-2662.
• Review the manufacturer’s instructions for safe operation of generators. Do not connect a generator directly to a home’s wiring. Never use a generator indoors, in an attached garage or other enclosed area.
While higher temperatures can lead to higher energy bills, Pepco provides a variety of programs to help customers save money and energy.
For more information about these programs, go to pepco.com/waystosave.